Terms of service
Effective Date: October 10, 2026
Website: https://www.metroshinestudio.company/
Welcome to Metro Shine Studio. These Terms of Service govern your access to and use of our website, product listings, checkout process, customer service channels, and related online shopping services. By browsing the website or placing an order, you agree to these terms to the extent permitted by applicable law.
We offer women's clothing intended to support a range of everyday wardrobes and personal styles. These terms explain the rules for using the website, placing orders, paying for merchandise, receiving shipments, requesting returns, and resolving concerns.
1. Business Information
The website is operated by:
CFEH PARTNERS, LLC
602 DELTONA BLVD, Suite 1
Deltona, FL 32725
United States
Contact Person: ELIANA CARRANZA
Customer Service Email: [email protected]
Website: https://www.metroshinestudio.company/
2. Eligibility and Account Information
You may use this website only in compliance with applicable law and these terms. When placing an order, you agree to provide accurate, current, and complete information necessary for payment, order processing, and delivery.
If you create an account, you are responsible for safeguarding your login credentials and for activity carried out through your account, subject to applicable law. Please contact us promptly if you believe your account or order information has been accessed without authorization.
3. Product Listings and Apparel Descriptions
We make reasonable efforts to describe clothing accurately, including relevant style details, colors, sizes, materials, and other specifications provided for each item.
Actual colors may vary slightly depending on lighting, photography, screen calibration, and device settings. Minor variations in fabric texture, garment drape, or manufacturing measurements may also occur.
Customers should carefully review size charts, measurements, fabric details, care instructions, and product images before placing an order. A size label alone may not guarantee the same fit across different garment styles or cuts.
Unless expressly stated in a product listing, we do not guarantee a garment's suitability for a specific event, climate, body shape, or personal styling preference. Product images may show accessories or complementary garments that are not included in the purchase; only items expressly identified in the listing are included.
4. Prices and Product Availability
Prices, promotions, and inventory may change without prior notice, subject to applicable law and orders already accepted. We may correct an obvious pricing, description, or availability error before accepting an order and will communicate with the customer when appropriate.
Promotional offers may have separate eligibility rules, expiration dates, quantity limits, or exclusions. Unless stated otherwise, promotions cannot be applied retroactively to completed orders or combined with other offers.
If an item becomes unavailable after an order is submitted, we may contact you about available options. We will not substitute materially different merchandise without appropriate authorization. If we cannot ship within the applicable promised timeframe, we will provide any delay, cancellation, or refund options required by law.
5. Orders and Acceptance
Submitting an order is an offer to purchase the selected items under the conditions shown at checkout. An automated order acknowledgment confirms receipt of the order information but does not necessarily establish that the order has been finally accepted or dispatched.
We may review an order for payment authorization, stock availability, shipping information, suspected fraud, pricing errors, or other legitimate fulfillment concerns. If we decline or cancel an order, we will take appropriate steps regarding payment authorization and any required refund.
You are responsible for reviewing the selected styles, sizes, quantities, shipping address, and contact information before completing checkout. If you notice an error, contact [email protected] promptly. Changes may not be possible after an order enters fulfillment or is handed to a carrier.
6. Payments and Taxes
Payment must be completed using an available checkout method unless another arrangement is expressly offered. You authorize the relevant payment provider to process the amount displayed at checkout, including applicable taxes and shipping charges.
Payment methods may be unavailable temporarily, and transactions may be declined or flagged by the payment provider. An order may be held or canceled if payment cannot be completed.
Applicable taxes, if any, will be displayed or calculated as required at checkout. The processing of payment information may also be governed by the payment provider's terms and privacy policy.
7. Shipping and Delivery
Our standard shipping terms are:
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Orders of $10.00 or more: Free shipping.
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Orders under $10.00: $5.99 shipping charge.
The applicable charge will be shown at checkout. Processing estimates, transit estimates, tracking, address accuracy, and procedures for delayed, missing, or damaged shipments are described in our Shipping Policy.
Delivery estimates are not guarantees unless expressly stated otherwise. However, we will comply with applicable federal and state requirements governing shipment representations, delayed orders, cancellation options, and refunds.
Customers are responsible for providing a complete and accurate shipping address. We will make reasonable efforts to assist with address corrections when possible, but changes may not be available after dispatch.
8. Returns and Refunds
Our Return and Refund Policy explains the return period, condition requirements, damaged-item procedures, refund processing, and possible exchange options. Customers should review that policy before purchasing.
Nothing in these terms removes rights or remedies that apply to defective, incorrectly supplied, misdescribed, or otherwise legally nonconforming merchandise. Where a policy provision conflicts with a mandatory legal requirement, the legal requirement controls.
9. Garment Care and Use
Customers should follow the care instructions supplied with each garment. Washing temperature, detergent, drying method, ironing, bleaching, and dry-cleaning suitability may differ depending on fabric composition and construction.
Failure to follow product-specific care instructions may affect appearance, fit, or durability. However, this provision does not exclude remedies required by law for a product that was defective or misdescribed when supplied.
10. Intellectual Property
Website content, including original text, graphics, logos, photographs, page layouts, and other materials, may be protected by copyright, trademark, or other intellectual-property laws.
You may access the website for personal shopping and other lawful purposes. Unless authorized by us or permitted by law, you may not reproduce, distribute, modify, republish, or commercially exploit protected website content.
Third-party names and trademarks remain the property of their respective owners. Their appearance does not necessarily indicate a sponsorship or affiliation.
11. Reviews and Customer Submissions
If the website allows reviews, feedback, photographs, or other submissions, you are responsible for ensuring that your content is lawful and does not infringe another person's rights.
You must not submit fraudulent, deceptive, threatening, defamatory, unlawfully invasive, or otherwise prohibited content. Subject to applicable law and the permissions granted when content is submitted, you authorize us to use that content for reasonable purposes associated with displaying, moderating, and operating the relevant website feature.
We may remove or decline to display content that violates these terms or applicable law. Customer reviews do not necessarily represent independently verified statements by the business.
12. Third-Party Services and Links
The website may use third-party payment processors, hosting providers, shipping services, analytics tools, or external links. Those services may operate under separate terms and privacy policies.
We do not control every aspect of an external service merely because it is linked to or used by the website. This section does not limit any legal responsibility for our own representations or conduct.
13. Website Availability and Modifications
We may update listings, change website features, perform maintenance, correct errors, or temporarily suspend services when reasonably necessary for security or operational purposes.
We do not guarantee uninterrupted website availability or compatibility with every device and browser. This provision does not excuse failure to fulfill an accepted order or comply with a legal obligation.
14. Disclaimers
To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis. We do not make guarantees beyond those expressly stated in the applicable product listing, order terms, or law.
Nothing in these terms disclaims an express warranty we have made, removes a warranty that cannot legally be disclaimed, or restricts a consumer remedy that is mandatory under applicable law.
15. Limitation of Liability
To the fullest extent permitted by applicable law, CFEH PARTNERS, LLC will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the website or merchandise where such limitations are legally enforceable.
Nothing in this section excludes liability that cannot legally be excluded, restricts non-waivable consumer rights, or limits remedies for conduct where a limitation is prohibited by law.
Where a limitation is permitted, its scope will be determined in light of the relevant transaction, the circumstances of the claim, and applicable law.
16. Indemnification
To the extent permitted by law, you agree to be responsible for claims and reasonable expenses arising directly from your unlawful use of the website, material violation of these terms, or infringement of another person's rights.
This provision does not require you to indemnify us for our own unlawful conduct or waive any right that cannot legally be waived.
17. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of the State of Florida to the extent legally applicable, without applying conflict-of-law principles that would require another law to govern where such a choice is enforceable.
If a concern arises, customers are encouraged to contact [email protected] with the order number, a description of the issue, and the requested resolution. We will consider reasonable good-faith efforts to resolve the matter informally.
If informal resolution is unsuccessful, a dispute may be brought before a court with proper jurisdiction and venue under applicable law. Nothing in this section prevents a customer from exercising a non-waivable statutory right, contacting a relevant government agency, or bringing a claim in a forum that applicable law requires or permits.
18. Privacy
Our collection and use of personal information are described in the Privacy Policy. By using the website, you acknowledge that the policy explains our data practices; this acknowledgment does not replace any consent required by applicable privacy law.
19. Severability and No Waiver
If any provision of these terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. An unenforceable provision will be interpreted or limited only as far as legally appropriate.
Failure to enforce a provision on one occasion does not automatically waive the right to enforce it later.
20. Changes to These Terms
We may revise these terms to reflect changes in our website, business operations, product offerings, or legal obligations. The latest version will be published on this page with a revised effective date.
Changes will not retroactively remove rights protected by applicable law or alter an existing transaction in a manner prohibited by law.
21. Contact Information
CFEH PARTNERS, LLC
Attn: ELIANA CARRANZA
602 DELTONA BLVD, Suite 1
Deltona, FL 32725, United States
Email: [email protected]
Website: https://www.metroshinestudio.company/