Contact information
Contact Us
Business Name: G BLACK & W.E BLACK Website: http://uanzr1‑kh.myshopify.com/
Thank you for visiting G BLACK & W.E BLACK. We are happy to assist you with order enquiries, product questions, returns‑refund requests, shipping concerns, wholesale and general feedback.
How To Contact Us
Email: [email protected]
Please include your order number in your email if you are writing about an existing order. This helps us respond faster.
Postal / Return Address: G BLACK & W.E BLACK 64 Tallow Wood Dr, Kuluin QLD 4558 Queensland, Australia
This is our mailing and goods‑return address. This location is not an open retail store, no in‑person customer pick‑ups or walk‑ins are available.
Response Time
Our customer service operates Monday‑Friday, excluding Australian national and Queensland public holidays. We aim to reply to all email enquiries within 1‑3 business days. Enquiries received over weekends or public holidays will be answered on the next working business day. During sale or launch periods response times may be slightly longer.
Use Our Online Contact Form
You may also send us a message directly via our website contact form. Please fill in your name, email address and full message. For order‑related questions, kindly add your order number inside the message field.
Useful Quick‑Links
Before contacting us, you may find answers in our store policies:
Dispute & Complaint Information
If you have a complaint about your order or our service, please email us first and we will attempt to resolve your issue in good faith. Under Australian Consumer Law you hold statutory consumer guarantee rights. You may also seek support from Australian consumer protection authorities if needed.
Last Updated: September 2026