Shipping policy

Shipping Policy

Business Name: G BLACK & W.E BLACK Website: http://uanzr1‑kh.myshopify.com/ Contact Email: [email protected] Physical Address: 64 Tallow Wood Dr, Kuluin QLD 4558, Australia

This Shipping Policy applies to all women’s apparel orders placed on our website. This policy forms part of our Terms of Service. By placing an order you accept the terms set out below.

1. Order Processing & Dispatch

Orders are processed within 1‑3 business days after payment confirmation. Business days are Monday‑Friday, excluding Australian national public holidays and Queensland state public holidays.
Orders received on weekends or public holidays will start processing on the next working business day.
During peak sale periods, new‑product launches or holiday seasons, dispatch may be delayed by up to 5 business days. We will attempt to notify customers of extended processing times where possible.
Once your order is packed and dispatched, you will receive an automated shipping confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to activate on the courier systemAustralia ....

2. Domestic Australian Shipping

We ship to addresses across mainland Australia, Tasmania, and eligible offshore regions. We use Australia Post as our primary shipping carrier.

表格

Shipping Option	Estimated Transit Time (after dispatch)	Notes
Standard Shipping	3‑7 business days	Rural / remote postcodes may require extra 2‑4 business days
Express Shipping	1‑3 business days	Subject to Australia Post Express Post network coverage

Delivery times are estimates only and not legally guaranteed. Delays can be caused by courier backlogs, weather, public holidays or events outside our reasonable controlShopify.

Shipping Rates & Free‑shipping threshold

Shipping costs are calculated and displayed at checkout based on delivery location and order weight.

Free standard shipping may apply for orders over a set dollar threshold, as shown on‑site at checkout.
Free‑shipping promotions can be modified or ended at our discretion without prior notice.

Delivery locations

We deliver to residential addresses, business addresses, PO Boxes and Parcel Lockers where supported by Australia PostAustralia .... Please double‑check your delivery address when placing your order. If you provide an incorrect address and the parcel is returned to us, you will be responsible for additional re‑shipping costs.

3. International Shipping (Optional — edit or delete this section if you do NOT ship overseas)

We may offer international shipping to selected countries. All international shipping fees, import duties, customs charges, brokerage fees and local taxes are the sole responsibility of the customer. These fees are not included in our product or shipping price.

Delivery timelines for international orders are estimated 7‑20 business days after dispatch and may be extended by customs clearance procedures. We cannot be liable for delays caused by overseas customs authorities.

4. Risk of Loss & Title

Risk of loss, theft or damage to women’s clothing items transfers to you once the parcel is handed over to our courier. Ownership of goods remains with G BLACK & W.E BLACK until full payment has been received for your order.

5. Lost, Missing or Delayed Parcels

If your tracking shows no movement for more than 10 business days for domestic orders, please email us at [email protected] quoting your order number. We will assist you to raise an investigation claim with Australia Post.
For parcels marked “delivered” by the courier but not received by you: please check with household members, neighbours, building management and local post office first, then contact us. We will follow‑up with the courier, but we cannot automatically resend or refund before the courier’s investigation process is completed.
We recommend customers select tracked shipping for all orders. Untracked mail carries higher risk of loss and limited claim options with the carrier.

6. Damaged Goods on Delivery

If your women’s clothing arrives damaged in transit:

Keep all original packaging and damaged items.
Contact us within 48 hours of delivery by email with your order number and clear photographs of parcel packaging and damaged merchandise.
Under Australian Consumer Law you may qualify for replacement, partial or full refund for goods that are of unacceptable qualityShopify CD.... We will guide you through the next steps.

7. Returns Shipping

Return‑postage for change‑of‑mind returns is payable by the customer. Return‑shipping costs for confirmed faulty, damaged or incorrectly‑sent items will be covered by us. Full return conditions are detailed within our separate Return and Refund Policy.

8. Changes to this Shipping Policy

We reserve the right to update this Shipping Policy at any time. Updated terms will be published on this page with a “Last Updated” date. Changes will not apply retrospectively to orders already dispatched or confirmed before the update date.